Shipping policy

Claro! Abaixo está uma política de frete em inglês para uma loja virtual na Espanha, com duas opções de envio: Standard (8–12 dias) e Express (1–4 dias). Está pronta para uso em seu site:

Shipping Policy

Last updated: [Insert Date]

Thank you for shopping at [Your Store Name]! This Shipping Policy outlines the terms and conditions related to shipping and delivery for orders placed on our website.

1. Shipping Options & Delivery Times

We offer two shipping options for domestic and European Union orders:

  • Standard Shipping: 8 to 12 business days

  • Express Shipping: 5 to 8 business days

Shipping times are estimated and begin from the date of dispatch, not the order date. While we do our best to deliver your order on time, occasional delays may occur due to factors beyond our control (e.g., holidays, customs, carrier delays).

2. Processing Time

Orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Rates

Shipping rates are calculated at checkout based on your selected shipping method and delivery address.

We occasionally offer free shipping promotions, so be sure to check our homepage or newsletter for updates.

4. Shipping Locations

We currently ship to:

  • All regions within Spain, including the mainland, Balearic Islands, Canary Islands, Ceuta, and Melilla

  • Most countries within the European Union

If your country is not listed at checkout, feel free to contact us.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package online.

6. Customs & Duties

Orders shipped outside of Spain may be subject to customs duties and taxes. These charges are the responsibility of the customer and may vary depending on the destination country.

7. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us at [Your Email] within 7 days of delivery. Keep all packaging and, if possible, take photos of the damage to assist with the claims process.

8. Contact Us

If you have any questions regarding shipping, please don’t hesitate to reach out:

📧 Email: monidallakiwify@gmail.com

Let me know if you want this adapted for international shipping, free shipping thresholds, or translated into Spanish or Portuguese.